- COLLECTION AND CONSENT
Mother Parkers does not knowingly target or collect personal information from children or adults who do not have legal capacity. Before providing any of their personal information to Mother Parkers, individuals under the age of 18 and any other individuals who do not have legal capacity should discuss whether or not to provide the information with their parent or guardian and make that decision together.
Mother Parkers collects personal information in a number of ways and for a variety of purposes.
Orders and Product Inquiries
When Mother Parkers takes orders for products or receives product inquiries it may collect the following types of personal information: (i) contact information such as name, address, telephone number and e-mail address for the person placing the order or making the inquiry; (ii) for an inquiry, information regarding preferences with respect to the types of products and services that Mother Parkers makes available; (iii) for an order, billing, banking and other financial information required to process payment for the order; and (iv) other types of personal information which a reasonable person would consider ancillary to the types of information set out above. This information is used by Mother Parkers to: (i) fulfill orders for products and services; (ii) process payments for orders; (iii) respond to any concerns regarding an order; and (iv) respond to inquiries.
Please note that Mother Parkers uses a third party for processing online payments, and the third party does not provide Mother Parkers with any information pertaining to any credit card used to make an online purchase.
Rewards and Marketing Programs
When an individual chooses to participate in a rewards program or other marketing program (for example, a contest), Mother Parkers collects the following types of personal information: (i) contact information such as name, address, telephone number and e-mail address; (ii) purchasing history with respect to Mother Parkers products; and (iii) rewards or prizes earned as a result of having participated in the rewards or other marketing program; and (iv) other types of personal information which a reasonable person would consider ancillary to the types of information set out above. This information is used by Mother Parkers to: (i) operate the rewards program or other marketing program; (ii) process and fulfill requests for rewards; (iii) respond to any concerns regarding the program; (iv) to further develop or create rewards programs or other marketing programs; (v) to offer products and promotions; and (vi) for any purpose disclosed at the time when the individual signs up to participate in the program.
Mother Parkers uses technology to track the patterns of behaviour of visitors to any of Mother Parkers web sites (the “Sites”). Mother Parkers’ servers collect the following information about each such visit: (i) the Site visited; (ii) the date and time of the visit; (iii) the pages within the Site that were visited and the time spent on each; (iv) the type of browser being used to access the Site; (v) the operating system of the device being used to access the Site; and (v) the IP address from which the Site was accessed (from which Mother Parkers may identify the web page from which a visitor was referred to the Site, the domain associated with that page and the person who holds the rights for the IP address, typically an internet service provider).
Mother Parkers uses the information collected from individual who browse the Site(s) for the following purposes: (i) to better understand how the Site(s) is(are) being used in order to improve upon the Site(s); (ii) to tailor how an individual experiences the Site(s) to the individual; and (iii) to investigate security incidents relating to the Site(s) (for example, to investigate a denial of service attack on the Site(s)).
Interactive Web Site Activities
Mother Parkers may collect the following types of personal information relating to individuals who choose to participate in other activities offered via the Web Site (for example, contests): (i) age and contact information such as name, address, telephone number and e-mail address; (ii) contact information for a parent or guardian if the individual is under 18 years of age; and (iii) for any purpose disclosed at the time when the individual signs up to participate in the web-based activity.
Newsletters and Announcements
As well, the Site(s) provide(s) individuals with several opportunities to “opt in” to receive additional information, newsletters or announcements from Mother Parkers. If an individual does so, the personal information that he or she provides to Mother Parkers may be used to: (i) provide the additional information, newsletters and announcements; and (ii) tailor the types of information, newsletters and announcements provided by Mother Parkers to the individual. Additionally, an individual who has previously opted to receive additional information, newsletters and announcements may subsequently “opt out” by following the directions for doing so on the Site(s). Note that even if you “opt out” of receiving newsletters or other marketing communications from Mother Parkers, we may still email you with respect to transactions related to your account, or as otherwise required or permitted by law.
From time-to-time, Mother Parkers may make ask individuals to volunteer their personal information in the form of a survey. Participation in surveys is optional. This information is used by Mother Parkers to: (i) create aggregate information about its customers, visitors to the Sites and others; and (ii) for any purpose disclosed at the time when the individual completes the survey.
From time-to-time, Mother Parkers may make other requests for individuals to volunteer their personal information. When Mother Parkers creates such an opportunity, Mother Parkers will disclose the purposes for which the personal information is being collected and seek an express consent to use the personal information collected for such purposes.
Mother Parkers may use the personal information that it collects to create aggregated and depersonalized data sets. A data set is aggregated and depersonalized when none of the individuals whose personal information makes up the data set can be identified from the data set. Mother Parkers may use such data without the consent of such individuals.
- WHEN WE DISCLOSE INFORMATION
Any Mother Parkers company may share personal information in its possession with: (i) its employees who need to use that information in connection with one or more of the purposes for which that personal information was collected; and (ii) any other Mother Parkers company who needs to use that information in connection with one or more of the purposes for which that personal information was collected. Please note that Mother Parkers employees may be located in Canada or the United States.
Mother Parkers may access and/or disclose any personal information which it has collected if required or permitted to do so by law (for example, in order to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on Mother Parkers or in urgent circumstances to protect the life, health or security of any person).
Where an individual submits a credit application, we will collect certain trade and bank references, and may confirm such references, and may collect additional information and/or disclose certain information to banks and/or credit agencies as necessary to complete the credit application process.
Mother Parkers may also disclose an individual’s personal information to any successor, or to a purchaser upon any sale of any of its businesses or substantially all of the assets used in any such businesses.
- HOW WE PROTECT PRIVACY ONLINE
Even though Mother Parkers uses a variety of safeguards to protect information provided to it through the Sites, it should be noted that no transmission over the Internet can be guaranteed to be completely secure. Consequently, Mother Parkers, its affiliates, related companies, third party service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that personal information provided in this manner will be completely secure.
- RETENTION AND DESTRUCTION
Mother Parkers keeps personal information only for as long as the personal information is required for the purposes for which it was collected. Consequently, there is no single retention period applicable to all instances of personal information collected by Mother Parkers.
When any personal information is no longer required by Mother Parkers for the purposes for which it was collected, Mother Parkers destroys the personal information in a manner which takes into account the sensitivity of that information.
- PRIVACY OFFICER
- INQUIRIES, REQUESTS FOR ACCESS AND SUBMITTING CORRECTIONS
Courier or Regular Mail: Privacy Officer, 2531 Stanfield Road, Mississauga, Ontario, Canada, L4Y 1S4
Depending on the type and volume of information requested, a fee may apply to processing it.